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Job Description – Personal Care Services Supervisor

The PCA Supervisor shall have the following qualifications:

  • At least two (2) years supervisory experience in programs dealing with
    elderly and disabled individuals and meet one (1) of the following
    requirements:
    a. A Bachelor’s Degree in Social Work, or a related profession, with one
    year of direct experience working with aged and disabled participants,
    b. A Licensed Registered Nurse (R.N.) or Licensed Practical Nurse
    (L.P.N.), with one year of direct experience working with aged and
    disabled participants, and two years of supervisory experience, or
    c. A high school diploma with four years of direct experience working
    with the aged and disabled participants, and two years of supervisory
    experience.

    Responsibilities for the PCS Supervisor include but are not limited to:
  • Supervising no more than twenty (20) full-time PCA Staff;
  • Reviewing and approving service plans;
  • Receiving and processing requests for service;
  • Observing and evaluating the PCA performing assigned tasks in the
    participants home;
  • Perform supervised (worker is present) visits in the person’s home and
    unsupervised (worker is not present) visits which may be performed in the
    person’s home or by phone, alternating on a biweekly basis to assure
    services and care are provided according to the PSS. Note: At least one of
    the visits per month must be completed in the person’s home while the
    worker is present. All supervisory contacts/visits must be documented and
    maintained in the provider’s records.
  • Being accessible to PCA Staff for emergencies, case reviews, conferences,
    and problem solving;
  • Interpreting agency policies and procedures relating to the PCS program;
  • Preparing, submitting, or maintaining appropriate records and reports;
  • Planning, coordinating, and recording ongoing in-service training for the
    PCA Staff.
  • Reporting directly to the Agency’s Director;
  • Maintaining the regular, routine, activities of the PCS services program in
    the absence of the Director.